We value your business, and your satisfaction is of paramount importance to us, however, in the unlikely event that you may wish to return the purchased item within the statutory “cooling off” period of seven business days from the date of receipt, we can offer you exchange and a complete refund of any delivery charges that you may have incurred. products that are special orders that have been customized such as Apple, Samsung, Huawei, or SHURE products are excluded from the above returns policy