Most of our products are shipped within 1 to 14 working days via DHL, including our new range of customized Apple, Samsung, and SHURE variations.

Some items may take slightly longer depending upon the level of personalization required. Our range of 24k Gold Roses can be shipped the next day for the U.K and Europe delivery if ordered before GMT 10a.m, anywhere else in the world is usually 3 working days.

An email /text from the courier company will tell you when the item has left Goldgenie and will contain a tracking number to allow you to follow the progress of your delivery.

Please note much quicker delivery options are available for our range of customized products if payment is made using Cryptocurrency i.e. Bitcoin or by using Bank/Wire transfer, as a payment option when purchasing items from our website, if these options are chosen delivery can be as quick as the next working day – for bank transfers please call or email us on +44 208 804 6200 or email [email protected].

Online orders ship only to credit card billing addresses, to receive items to a different address we would require a Bank/Wire transfer or Cryptocurrency payment, please contact us at the Goldgenie Head Office to arrange: https://goldgenie.com/contact-us/