Does Goldgenie® offer worldwide delivery?

Yes. Goldgenie provides free worldwide DHL Express delivery with full tracking and insurance.

How long does delivery take?

Orders are typically dispatched within 7–10 business days after confirmation. Customised items may take slightly longer.

Will I pay import duties or taxes?

Import duties or VAT may apply depending on your country. These charges are the buyer’s responsibility.

How can I track my shipment?

A DHL Express tracking link is sent by email once your order has shipped.

Delivery Information – Goldgenie® Luxury 24K Gold Gifts

At Goldgenie®, we ensure that every piece in our luxury 24K gold-plated range arrives in perfect condition — from our studios in London and Dubai to your doorstep anywhere in the world.

Our Shipping Partner & Service

We ship worldwide by DHL Express with full tracking and insurance. Ready-made gifts, including 24K Gold Roses, are delivered the next working day within the UAE and UK for orders placed before 10 a.m. GMT, and within 3 working days elsewhere. Customised devices are dispatched within 7 days; MacBooks and iMacs within 14–21 working days. Made-to-order editions, including the iPhone Duo, are made individually: the estimated delivery is shown on the product page and the delivery date is confirmed at reservation.

Handling & Packaging

Each item is hand-finished, quality-checked and packaged in a premium gift box with Certificate of Authenticity.

Customs, Duties & International Delivery

Where available, Goldgenie arranges Delivered Duty Paid shipping; otherwise duties and import taxes are payable by the recipient.

Tracking & Support

Once your order is dispatched you will receive a DHL tracking link. For any delivery queries, email [email protected] or use the Contact Page.

Goldgenie® – Luxury delivered with precision and care.

Goldgenie provides global delivery, a 3-year Goldgenie warranty on plating and customisation services, and full support for our signature 24K Gold iPhones, exclusive Luxury Gold Gifts, and items enhanced through our expert Gold Plating Services.